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Onboarding sellers overview

Sellers must complete onboarding to accept PayPal payments on your platform. This API-assisted signup processfills fields with data that the systemcollected from the seller previously,helping toonboard them more efficiently.

PayPal screens your sellers and conducts local and global risk and compliance checks.

The multiparty payment solution supports 2 types of sellers for this integration:

  • Casual sellers sell part-time and don't have an official, registered business. They can have a personal or business PayPal account and may use a personal account to hide information such as their address and phone number. For example, casual sellers might use PayPal to receive money at a yard sale.
  • Business sellers sell full-time and have an official, registered business. For example, business sellers use their PayPal account to receive money for their online clothing store.

After you identify which type of sellers you want on your platform, choose how you to onboard your sellers. There are 3 ways to onboard:

  • Onboard sellers before payment.
  • Onboard sellers after payment.
  • Build onboarding into the software.

How it works

Sellers receive a link from you to activate their account setup. They need to log into an existing PayPal account if they already have one or create one if they don't.

Onboarding flow with an existing account:

  • Seller selects the account setup link that you provide.
  • The link directs them to log in.
  • The seller is prompted to grant you permission.
  • Setup is complete. The process directs the seller back to your site.

SellerExpPPAcc_OptionB.png

If your sellers don't have a PayPal account, they need to sign up for one after they select the account setup link that you provide.

Onboarding flow without an existing account:

  • The link directs the seller to create an account.
  • The seller fills in the mandatory fields and grants you permission.
  • The seller builds their business profile.
  • Setup is complete. The process directs the seller back to your site.

Note: To simulate this onboarding flow (where a seller creates a new PayPal account using the setup link), enter the prefix "LMTN" in the Name field. For example: "LMTN INSERT-FIRST-NAME-HERE".

SellerExpPPAcc_OptionA.png

Onboarding sellers before payment

Onboarding sellers before payment is the recommended and most common way to onboard. It supports both PayPal Checkout and Expanded Checkout . You can connect your sellers with PayPal before they accept PayPal payments from buyers on your platform.

To onboard, your seller selects a signup link on your website. The link redirects them to log in or to sign up for a PayPal account. The seller can then grant you permission to process payments on their behalf. You localize the form fields using the Partner Referrals API to fill the onboarding form with previously collected data about your sellers.

Eligibility

If you use PayPal Checkout, sellers do not need a business account. They can use their personal account to onboard. You decide if sellers need a business account. For example, if you want the sellers on your platform to be registered businesses, you can set this as a requirement.

If you use Expanded Checkout, sellers need to get a PayPal business account by:

  • Creating a new business account if they don't have an existing business account.
  • Upgrading their personal account to a business account during onboarding.

Limitations

You need to wait for your sellers to complete the onboarding flow and confirm their email to start processing payments.

See the Onboarding sellers before payment guide for more information.

Onboarding sellers after payment

Connect your sellers to PayPal after they accept PayPal payments from buyers on your platform. Before your sellers onboard, this only supports PayPal Checkout. Sellers can accept funds immediately before creating a PayPal account and connecting it to your platform. After a seller receives payment, they are notified by email to sign up or log into their PayPal account.

Eligibility

Sellers need a business PayPal account to onboard PayPal Checkout. If the seller does not have a business PayPal account, they need to sign up for one when accepting funds or upgrade their personal account to a business account.

Limitations

This way of onboarding doesn’t support the following features and functionality:

See the Onboarding sellers after payment guide for more information.

Building onboarding into software

Building onboarding into your software is for plugins and extensions. It is a downloadable solution that you hoston your server. This option supports both PayPal Checkout and Expanded Checkout .

Eligibility

Sellers need a business account for this way of accepting payments.They canupgrade their existing personal PayPal account to a business account or create a new business account.

Limitations

This way of onboarding doesn’t support:

See the Build onboarding into software guide for more information.

Country Eligibility

Scroll through the table to find your country and eligibility. Column headings note the eligibility for combinations of PayPal account type, checkout solution, and seller onboarding method. For example, the first column header, "Business, before, PayPal Checkout," means sellers with business accounts who onboard before payment can use PayPal Checkout.

Important: For partners or third-party providers onboarding an integration that receives payments, only onboard sellers that are not in the send-only countries. Sellers in send-only countries cannot receive payments. This limitation is only for payment integrations.

Country Business, before, PayPal Checkout Business, after, PayPal Checkout Casual, before, PayPal Checkout Casual, after, PayPal Checkout Business, before, Expanded Checkout Casual, before, Expanded Checkout Business, after, Expanded Checkout Casual, after, Expanded Checkout
Albania Yes Yes No No No No No No
Algeria Yes Yes No No No No No No
Andorra Yes Yes No No No No No No
Angola (Send only) Yes Yes No No No No No No
Anguilla (Send only) Yes Yes No No No No No No
Antigua & Barbuda Yes Yes No No No No No No
Argentina Yes Yes Yes No No No No No
Armenia (Send only) Yes Yes No No No No No No
Aruba (Send only) Yes Yes No No No No No No
Australia Yes Yes Yes No Yes No No No
Austria Yes Yes Yes No Yes No No No
Azerbaijan (Send only) Yes Yes No No No No No No
Bahamas Yes Yes No No No No No No
Bahrain Yes Yes No No No No No No
Barbados Yes Yes No No No No No No
Belarus (Send only) Yes Yes No No No No No No
Belgium Yes Yes Yes No Yes No No No
Belize Yes Yes No No No No No No
Benin (Send only) Yes Yes No No No No No No
Bermuda Yes Yes No No No No No No
Bhutan (Send only) Yes Yes No No No No No No
Bolivia (Send only) Yes Yes No No No No No No
Bosnia & Herzegovina Yes Yes No No No No No No
Botswana Yes Yes No No No No No No
Brazil Yes Yes Yes No No No No No
British Virgin Islands (Send only) Yes Yes No No No No No No
Brunei (Send only) Yes Yes No No No No No No
Bulgaria Yes Yes No No Yes No No No
Burkina Faso (Send only) Yes Yes No No No No No No
Burundi (Send only) Yes Yes No No No No No No
Cote d'Ivoire (Send only) Yes Yes No No No No No No
Cambodia (Send only) Yes Yes No No No No No No
Cameroon (Send only) Yes Yes No No No No No No
Canada Yes Yes Yes No Yes No No No
Cape Verde (Send only) Yes Yes No No No No No No
Cayman Islands Yes Yes No No No No No No
Chad (Send only) Yes Yes No No No No No No
Chile Yes Yes Yes No No No No No
China Yes Yes Yes No No No No No
Colombia Yes Yes No No No No No No
Comoros (Send only) Yes Yes No No No No No No
Congo-Brazzaville (Send only) Yes Yes No No No No No No
Cook Islands (Send only) Yes Yes No No No No No No
Costa Rica Yes Yes No No No No No No
Croatia Yes Yes No No No No No No
Cyprus Yes Yes Yes No Yes No No No
Czech Republic Yes Yes Yes No Yes No No No
Denmark Yes Yes Yes No Yes No No No
Djibouti (Send only) Yes Yes No No No No No No
Dominica Yes Yes No No No No No No
Dominican Republic Yes Yes No No No No No No
Ecuador Yes Yes No No No No No No
Egypt Yes Yes No No No No No No
El Salvador Yes Yes No No No No No No
Eritrea (Send only) Yes Yes No No No No No No
Estonia Yes Yes Yes No Yes No No No
Ethiopia (Send only) Yes Yes No No No No No No
Falkland Islands (Send only) Yes Yes No No No No No No
Faroe Islands Yes Yes No No No No No No
Finland Yes Yes Yes No Yes No No No
Fiji Yes Yes No No No No No No
France Yes Yes Yes No Yes No No No
French Guiana Yes Yes Yes No Yes No No No
French Polynesia Yes Yes No No No No No No
Gabon (Send only) Yes Yes No No No No No No
Gambia (Send only) Yes Yes No No No No No No
Georgia Yes Yes No No No No No No
Germany Yes Yes No No No No No No
Gibraltar Yes Yes No No No No No No
Greece Yes Yes Yes No Yes No No No
Greenland Yes Yes No No No No No No
Grenada Yes Yes No No No No No No
Guadeloupe Yes Yes Yes No Yes No No No
Guatemala Yes Yes No No No No No No
Guinea (Send only) Yes Yes No No No No No No
Guinea-Bissau (Send only) Yes Yes No No No No No No
Guyana (Send only) Yes Yes No No No No No No
Honduras Yes Yes No No No No No No
Hong Kong SAR China Yes Yes No No No No No No
Hungary Yes Yes Yes No Yes No No No
Iceland Yes Yes No No No No No No
India Yes Yes No No No No No No
Indonesia Yes Yes Yes No No No No No
Ireland Yes Yes Yes No No No No No
Italy Yes Yes Yes No Yes No No No
Jamaica Yes Yes No No No No No No
Japan Yes Yes Yes No No No No No
Jordan Yes Yes No No No No No No
Kazakhstan Yes Yes No No No No No No
Kenya Yes Yes No No No No No No
Kiribati (Send only) Yes Yes No No No No No No
Kuwait Yes Yes No No No No No No
Kyrgyzstan (Send only) Yes Yes No No No No No No
Laos (Send only) Yes Yes No No No No No No
Latvia Yes Yes Yes No Yes No No No
Lesotho Yes Yes No No No No No No
Liechtenstein Yes Yes Yes No Yes No No No
Lithuania Yes Yes No No Yes No No No
Luxembourg Yes Yes Yes No Yes No No No
Macedonia (Send only) Yes Yes No No No No No No
Madagascar (Send only) Yes Yes No No No No No No
Malawi Yes Yes No No No No No No
Malaysia Yes Yes Yes No No No No No
Maldives (Send only) Yes Yes No No No No No No
Mali (Send only) Yes Yes No No No No No No
Malta Yes Yes Yes No Yes No No No
Marshall Islands (Send only) Yes Yes No No No No No No
Martinique Yes Yes Yes No Yes No No No
Mauritania (Send only) Yes Yes No No No No No No
Mauritius Yes Yes No No No No No No
Mayotte Yes Yes Yes No Yes No No No
Mexico Yes Yes No No No No No No
Micronesia (Send only) Yes Yes No No No No No No
Moldova Yes Yes No No No No No No
Monaco Yes Yes No No No No No No
Mongolia (Send only) Yes Yes No No No No No No
Montenegro (Send only) Yes Yes No No No No No No
Montserrat (Send only) Yes Yes No No No No No No
Morocco Yes Yes No No No No No No
Mozambique Yes Yes No No No No No No
Namibia (Send only) Yes Yes No No No No No No
Nauru (Send only) Yes Yes No No No No No No
Nepal (Send only) Yes Yes No No No No No No
Netherlands Yes Yes Yes No Yes No No No
New Caledonia Yes Yes No No No No No No
New Zealand Yes Yes Yes No No No No No
Nicaragua Yes Yes No No No No No No
Niger (Send only) Yes Yes No No No No No No
Nigeria (Send only) Yes Yes No No No No No No
Niue (Send only) Yes Yes No No No No No No
Norfolk Island (Send only) Yes Yes No No No No No No
Norway Yes Yes Yes No Yes No No No
Oman Yes Yes No No No No No No
Palau Yes Yes No No No No No No
Panama Yes Yes No No No No No No
Papua New Guinea (Send only) Yes Yes No No No No No No
Paraguay (Send only) Yes Yes No No No No No No
Peru Yes Yes No No No No No No
Philippines Yes Yes Yes No No No No No
Pitcairn Islands (Send only) Yes Yes No No No No No No
Poland Yes Yes Yes No Yes No No No
Portugal Yes Yes Yes No Yes No No No
Qatar Yes Yes No No No No No No
Reunion Yes Yes Yes No Yes No No No
Romania Yes Yes Yes No Yes No No No
Russia Yes Yes Yes No No No No No
Rwanda (Send only) Yes Yes No No No No No No
Sao Tome & Principe (Send only) Yes Yes No No No No No No
Samoa (Send only) Yes Yes No No No No No No
San Marino Yes Yes Yes No No No No No
Saudi Arabia Yes Yes Yes No No No No No
Senegal Yes Yes No No No No No No
Serbia Yes Yes No No No No No No
Seychelles Yes Yes No No No No No No
Sierra Leone (Send only) Yes Yes No No No No No No
Singapore Yes Yes Yes No No No No No
Slovakia Yes Yes Yes No Yes No No No
Slovenia Yes Yes Yes No Yes No No No
Solomon Islands (Send only) Yes Yes No No No No No No
Somalia (Send only) Yes Yes No No No No No No
South Africa Yes Yes Yes No No No No No
South Korea Yes Yes Yes No No No No No
Spain Yes Yes Yes No Yes No No No
St. Helena (Send only) Yes Yes No No No No No No
St. Kitts & Nevis Yes Yes No No No No No No
St. Lucia Yes Yes No No No No No No
St. Pierre & Miquelon (Send only) Yes Yes No No No No No No
St. Vincent & Grenadines (Send only) Yes Yes No No No No No No
Suriname (Send only) Yes Yes No No No No No No
Svalbard & Jan Mayen (Send only) Yes Yes No No No No No No
Swaziland Yes Yes No No No No No No
Sweden Yes Yes Yes No Yes No No No
Switzerland Yes Yes No No No No No No
Taiwan Yes Yes Yes No No No No No
Tajikistan (Send only) Yes Yes No No No No No No
Tanzania (Send only) Yes Yes No No No No No No
Thailand Yes Yes No No No No No No
Togo (Send only) Yes Yes No No No No No No
Tonga (Send only) Yes Yes No No No No No No
Trinidad & Tobago Yes Yes No No No No No No
Tunisia (Send only) Yes Yes No No No No No No
Turkmenistan (Send only) Yes Yes No No No No No No
Turks & Caicos Islands Yes Yes No No No No No No
Tuvalu (Send only) Yes Yes No No No No No No
Uganda (Send only) Yes Yes No No No No No No
Ukraine (Send only) Yes Yes No No No No No No
United Arab Emirates Yes Yes No No No No No No
United Kingdom Yes Yes Yes No Yes No No No
United States Yes Yes Yes No Yes No No No
Uruguay Yes Yes No No No No No No
Vatican City (Send only) Yes Yes No No No No No No
Venezuela Yes Yes No No No No No No
Vietnam Yes Yes Yes No No No No No
Wallis & Futuna (Send only) Yes Yes No No No No No No
Yemen (Send only) Yes Yes No No No No No No
Zambia (Send only) Yes Yes No No No No No No
Zimbabwe (Send only) Yes Yes No No No No No No